Payment

PAYMENT INSTRUCTIONS

You will receive an email with payment instructions after placing your order. If you have not yet received it, kindly get in touch with us, and we will send it to you as soon as we can.

The payment instructions should be carefully followed to avoid any unnecessary delays.

PAYMENT PROCESSING

To verify your transaction, our payment provider may need to contact you by phone. Payments are usually completed within 2 to 3 business days. You will be notified via email if the payment provider refuses to process your payment.

We will release your items for delivery within 24 hours after the transaction has been completed and authenticated.

CHECKING YOUR PAYMENT STATUS

Credit card payments can take anywhere from 2 hours to 2 days to validate, whereas we process and clear payments in 1-2 days on average. Enter your order number and email address here to see if your payment is still being verified, has failed verification, or has been authorised successfully.

DECLINED PAYMENTS

If your credit card payment fails for any reason (e.g., our payment provider detects credit card fraud or incorrect payment details were entered), our payment system will automatically notify you via email. You might need to start over or choose an alternative payment option like a money transfer or a Bitcoin payment.

What is the processing time for credit card payments?

Your card won’t be charged until your payment has been verified and cleared through our anti-fraud check. Your order is cleared for delivery after authorised payments have been processed and verified, which usually takes 1-2 business days.

How should I proceed if my credit card is not charged after I place an order?

Your card will not be charged immediately following a transaction. It may take two hours to two days to complete the verification process. Please get in touch with us so that we can investigate if your card is not charged two to three business days after you place your order.

The method used to process credit cards

We need your current phone number because we might need to call you to verify your order after you pay with a credit card.

If your order fails to pass our anti-fraud verification process or we are unable to contact you, your credit card payment will be rejected and an alternate payment method will be provided (e.g., money transfer or payment in a cryptocurrency).

What if my delivery and billing addresses aren’t the same?

Simply ensure that the name on the credit card matches the address on the credit card when making a credit card payment. Please keep in mind that if our payment gateway provider requests that we double-check the cardholder’s information, we may need to obtain additional verification. If the verification fails, you will be prompted to pay using a different method.

What are your credit card dispute policies and procedures?

Because we can show our clients’ order information, pictures of our boxes and their contents, and documentation from the postal service provider as evidence that the products have been delivered, we have a 99 per cent success rate in credit card disputes.

On the other hand, each fraudulent dispute harms the fraudster’s credit history and results in a fine from their credit card companies.

Is it necessary to provide payment proof when using these services?

No, but usually they ask for identification if the transfer exceeds AU $1000. To get around this requirement, you might be able to split the transaction up into smaller portions.

What should I do after sending money via MoneyGram or Western Union?

To confirm the payment, you must send us the transfer information listed below after making the transfer:

1. MTCN, or money transfer control number;
2. 10-digit Western Union number;
3. 8-digit MoneyGram account number;
4. First and last names of the payer;
5. Nation and city it was associated with;
6. Amount sent and the currency used, excluding transfer fees;
7. Name of the money transfer service provider, such as Western Union or MoneyGram;
8. The payment method you selected during the checkout process;
9. Order number from Roids-Pharm.com.
10. Full delivery address and zip code (if different from the order address).

What information ought to be kept private when transferring money?

1. If you need to send money abroad, Western Union or MoneyGram have no business knowing why. They don’t permit money transfers for commercial purposes, so if they enquire about what you’re sending the money for, just say it’s a gift or a donation to a relative or a friend in need.
2. For security reasons, please don’t divulge any transaction notes, such as the name of our website or any specific product.
3. Do not enter a secret question to encrypt your transfer; instead, only fill out the required fields.

What details are needed when transferring money?

The recipient’s name, last name, city, and country are the only pieces of information you will need to pay for your order. After you place an order on our website, you will receive this information, which is sufficient for a transfer, via email shortly.

You must provide personal information to send money using Western Union or MoneyGram. The funds won’t be tracked, so don’t be afraid to fill out all the required fields.

When will you receive my funds?

Money transfer payments are typically processed and cleared within 1-2 business days. You can check the status of your payment on this website. Nevertheless, you shouldn’t worry because we will email you to confirm receipt of your payment.

Do you take Bitcoin and other digital currencies as payment?

We aim to provide the most payment options while respecting the privacy of our customers. Since we accept Bitcoin and other cryptocurrencies, you have the option of increasing your security and privacy. Please be sure to ask our customer support team about which crypto coins we accept.

What wallet address do I need to send Bitcoin to to pay for my order?

You will receive an email with the wallet address (account number) and the amount of BTC needed to send after placing your order.